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HvacPartsShop.com does not warrant or accept returns of any electrical repair parts due to their sensitive nature. Electrical repair parts are packaged and shipped new, failure of new parts is extremely rare, failures are more likely to be a result of mishandling once opened or improper installation.

 You must receive a RMA number (return material authorization) before returning any part. Returned parts without a RMA visible on the packing box will not be credited.

For all returns original shipping fees are not refundable and a 25% restocking fee will be applied.

Please note that no refunds or returns are available on parts that have been installed or used. Any part that uses electricity such as motors, control boards, ect. HvacPartsshop.com will not accept these returns.

All returned merchandise must be authorized and approved for return within 30 days. After the 30 day deadline you will be issued a store credit only up to 60 days. All returns must be authorized and approved. All returns must be in the original factory packaging.

Warranties cannot be processed without the model number & serial number from the Hvac equipment that the part is being installed on.

Return Parts To: HvacPartsShop.com 1900 East 123rd St Olathe Ks 66061

All returns must be in the original factory packaging.


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