Hi there, just wanted to say "thanks" to everyone there, Mark in particular, for helping me out with the ignition controller I needed. 
Very courteous, quick shipment, and I now have heat!  Just in time, too.  Bad weather in Southeast MO.

-Howard - November 11

I just want you to know YOU GUY”S AND GAL’S ARE THE BEST !!! What a pleasure to do business with such a great outfit ! The online chat help was what took a stressful situation and put me at ease. Erica – you’re the best ! Everything about dealing with HvacParts was outstanding !!! Everything was perfect from the tracking, packaging and the correct part at the right price. I am a 100% HvacPartsShop guy from now on. I will pass my views on to everyone I know or find that is in need of AC parts. Thank you so much for taking care of the little guy when so many other places turn their nose in the air at us little people. What a pleasure and pleasant surprise in a time when it’s so tough to get good products at fair price with fair treatment. Thank you,

Patti, I installed the capacitors and they work perfectly. I really appreciate your kind attention. An AC technician wanted $450 to furnish and install those two capacitors, and with your help I did it myself for $98.

Thank you all so much - never before have I had such up to date notifications on an online order! My furnace will finally be free of a buzzing transformer! Consider me incredibly impressed by everyone's effort there!

To Patti and All the great people at Hvacpartsshop.com Thank you so much for the monkeys,My kid's love them,It's better than Christmas. I suppose it's the little thing's in life that really matter. I know you did not have to do it and am very appreciative for your doing it. So are my children,As they are too young to express their gratitude by email,Not to worry they are great artist's in their own right. I will compose a letter from them and really show you their gratitude. Thank you again for the fast shipping and great part's source,and the monkey stuff's

Hey you guy's are FAST, order on the 17 and receive it on the 18th. Can't get any better than that. Thank's

You are the best! Thank you for your awesome customer service and quick delivery! We are already warm again after ordering our furnace part not much more than 24 hours ago. Thank you again!--

YOU GUYS AND GALS ROCK PART; ORDERED PART ARRIVES; HEATS ON; YOU DELIVERED AS SAID; OH YEA THE MONKEY WAS GREAT FOR A LAUGH THANKS SO MUCH YOUR A 10 OUT OF 10

I love you guys. Your my new best supplier. You have the Service Literature for my model on-line! You have the parts I need with all information to confirm I'm purchasing the correct part. You accept PayPal! Your prices look fair. I just saved a bit of money doing this myself.

 

-Chris January 10

 

Wow! You guys are fast! and thank you so much for Steve's patience! the prices are good, and the shipping was fast.  The item was packed much better than I expected.  I received the heat strip in great shape.  Please keep up the high standard you have given me and I am sure your company can only prosper.  I will use your company for any other hvac parts I may need in the future.

 

-Mary Lou January 10

 

Patti, In this day of almost total incompetence it was nice to see a company that can do a great job.  The shipping was reasonable, the prices are good, and the shipping was fast.  The item was packed much better than I expected.  I received the heat strip in great shape.  Please keep up the high standard you have given me and I am sure your company can only prosper.  I will use your company for any other hvac parts I may need in the future.

 

-Steve March 09

 

 

I just wanted to take a moment to thank you for your patience, courtesy and excellent customer service extended to me when I encountered a problem with my online account.  My order was just a one item purchase but you treated me as if I were one of your major accounts.  The power of customer service can never be understimated.  It cost nothing but has great dividends!

 

-Susan February 09
 

 

 

 

I received my parts, installed them and all is well!  I want to thank you and the technical team for helping me out.  I got the right stuff, at the right price, the first time around!

 

-Lawrence January 09

 

Thank you so much for your prompt atention to my order.  It's cold down here!!! I would definitely recommend your company to others.

 

-Lonnie January 09

 

Thank you and your company for the fast turn around time on the furnace parts.

 

-Craig January 09

 

Thanks Steve you are the best.  I also wanted to thank you for your help with sorting out the parts, you were extremely helpful.  My family especially appreciated the heat I was able to restore after not having it for a couple of days this winter.  I will remember your company for all my future furnace and air conditioning needs!

 

-Jose January 09

 

Just want to say Thank you for all your wonderful, helpful associates, especially Steve, who walked me through the troubleshooting proces in order for me to fully understand my furnace problems.  It is customer service like this that wil keep me as a loyal customer and spread the word.  And your prices are the best!  Believe me, I checked around.

 

-Henry January 09

 

A desperate phone call to your office in the hope your were still open wast answered by Steve.  Who stayed past closing time to walk us through the unique issues we ran into.  We had him on the head set on speakerphone and followed his directions step by step.  Kudos to Steve!  Without him we may have screwed things up and cost ourselves more money.  We also would have been without heat.  You have an excellent employee in Steve and his customer service attitude is an asset your company should value.  While I pray we have not further furnace issues if we do we will call you for the parts.  I also mentioned your company to several of my friends so word of mouth is out here advertising for you.

 

-Kenneth January 09

 

-Tony January 09

 

 Thanks for the great customer service and speedy delivery.  Product works perfectly.

 

-Betsy January 09