Terms and Conditions
HvacPartsShop.com can only ship parts charged to a current MasterCard, Visa, Discover or American Express account. We also accept debit cards and Paypal. HvacPartsShop.com will ship COD in special circumstances for an additional handling charge.
Local, state and national laws:
HvacPartsShop.com will not knowingly sell parts to consumers that will in anyway be in violation of local, state or national laws.
Special knowledge and tools:
By purchasing repair parts from HvacPartsShop.com you acknowledge and affirm that you have the required technical ability to safely and correctly replace the purchased part or you acknowledge and affirm you will use a third party that has the required technical ability to safely and correctly replace the purchased parts.
HvacPartsShop.com reserves the right to not sell repair parts that require special knowledge or tools in order to be properly installed or applied or that can present a danger to life or property when not properly installed. In these instances, we would refer you to your local Independent Lennox dealer.
You, the customer, assume responsibility for the correct diagnosis of the problem with your heating and cooling system. HvacPartsShop.com and any Agent of HvacPartsShop.com cannot under any circumstance perform a complete and accurate diagnosis of any heating and cooling system over the phone or by email. You assume all responsibility for the correct diagnosis of the problem and selection of the correct repair part.
You, the customer, assume full responsibility for the proper installation of any repair parts purchased from HvacPartsShop.com. HvacPartsShop.com and any Agent of HvacPartsShop.com cannot under any circumstance ensure proper installation of any repair part over the phone or by email. You, assume full responsibility for the proper installation of any repair parts purchased from HvacPartsShop.com.
Repair Part Quality:
HvacPartsShop.com warrants that the repair parts purchased on this website are new and have never been installed or used prior to their purchase. HvacPartsShop.com warrants that the repair parts purchased on this website leave our shipping points in the same condition as they would if a technician were to purchase them from a wholesaler.
Electrical parts are sold as is, new in the original factory packaging. Electrical parts cannot be warranted. All other non electrical parts carry a full 1 year warranty for manufacturer defects unless stated otherwise.
Non-Electrical Repair Parts:
HvacPartsShop.com warrants all non-electrical parts from manufacturer defects for one year from the date of purchase. If a non-electrical part fails during this period due to manufacturer defect, HvacPartsShop.com will provide a free replacement part to you. In the event the part is no longer available for any reason, HvacPartsShop.com will allow a credit toward the purchase of an equivalent repair part (at current suggested repair part selling price). Expendable supplies i.e. filters, are not covered by any warranty.
Defective parts that are under warranty must be returned to us to receive warranty credit. If you have a defective part, we will ship you a new part and hold the billing for 30 days. If we have not received your defective part at the end of the 30 day period, you will be charged for BOTH parts. You must provide a current MasterCard, Visa, Discover or American Express credit card for us to process a warranty.
If you order the wrong part, we will allow you to return non electrical parts in their original like new packaging if you agree to pay a 25 percent restocking fee and the original shipping charges. Parts that are returned for restocking must be returned with shipping costs prepaid.
Electrical Repair Parts:
HvacPartsShop.com does not warrant or accept returns of any electrical repair parts due to their sensitive nature. Electrical repair parts are packaged and shipped new, failure of new parts is extremely rare, failures are more likely to be a result of mishandling once opened or improper installation. HvacPartsShop.com does not warrant electrical repair parts sold.
Model and Serial Number:
The model and serial number of your Lennox heating and cooling equipment is very valuable in determining the correct replacement parts for your unit and whether or not your unit may currently be under warranty.
When ordering parts, the model and serial number of the Lennox equipment will be very helpful in verifying you have selected the correct repair part for your unit. We would like this information to ensure that the part being ordered is a part of the Lennox equipment you are repairing and to check for the possibility that there is standard warranty coverage remaining for your Lennox equipment. If your unit currently falls under warranty protection you will need to contact your local Lennox dealer for repairs.
If you do not feel you need to supply your model and serial number in the comments box when ordering parts online, remember, as stated above, you have assumed all responsibility for the selection of the correct repair part whether you provide your model and serial number or not.
Lennox equipment that is currently under warranty:
For Lennox equipment that is currently under warranty and requires repair, you will need to contact your local Lennox dealer to facilitate repair and warranty replacement. HvacPartsShop.com will not ship parts currently under manufacturer’s warranty.
Special situations arise on occasion that cannot be pre-determined. HvacPartsShop.com will always give a good faith effort to resolve any matters regarding the sale of repair parts.
HvacPartsShop.com uses UPS to ship a majority of repair parts purchased from HvacPartsShop.com. In some special circumstances DHL, Federal Express, or USPS may be used.
Once the repair part leaves the warehouse facilities and transfers to the shipping carrier, the responsibility for the repair part shifts to said carrier. At this point HvacPartsShop.com has no control over delays or damage which may occur during shipping.
By purchasing repair parts and accessories from HvacPartsShop.com you affirm that any claims regarding shipping damage or delays are the responsibility of said shipper.
Delays and backorders:
If there is a delay in shipping your part, or if the part is on backorder, we will notify you as soon as we know. You can cancel the order for any part that is delayed in shipping.
Description of Service
HvacPartsShop.com is providing Member with the ability to purchase Lennox Repair Parts for Lennox heating and cooling systems online. Member must provide (1) all equipment necessary for their own Internet connection, including computer and modem and (2) provide for Member’s access to the Internet, and (3) pay any fees related with such connection.
Disclaimer of Warranties
The site is provided by HvacPartsShop.com on an "as is" and on an "as available" basis. To the fullest extent permitted by applicable law, HvacPartsShop.com makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. HvacPartsShop.com shall have no liability for any interruptions in the use of this Website. HvacPartsShop.com disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable.
Limitation of Liability
HvacPartsShop.com SHALL NOT be liable for any damages whatsoever, and in particular HvacPartsShop.com shall not be liable for any special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to this web site or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if HvacPartsShop.com has been advised of the possibility of such damages. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS IS INAPPLICABLE.
Member agrees to indemnify and hold HvacPartsShop.com, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Member’s use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member’s computer, of any intellectual property or any other right of any person or entity.
All Members of the Service shall receive a password and an account. Members are entirely responsible for any and all activities which occur under their account whether authorized or not authorized. Member agrees to notify HvacPartsShop.com of any unauthorized use of Member’s account or any other breach of security known or should be known to the Member. Member’s right to use the Service is personal to the Member. Member agrees not to resell or make any commercial use of the Service without the express written consent of HvacPartsShop.com.
Modifications and Interruption to Service
HvacPartsShop.com reserves the right to modify or discontinue the Service with or without notice to the Member. HvacPartsShop.com shall not be liable to Member or any third party should HvacPartsShop.com exercise its right to modify or discontinue the Service. Member acknowledges and accepts that HvacPartsShop.com does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.
Disclaimer Regarding Accuracy of Vendor Information
Product specifications and other information have either been provided by the Vendors or collected from publicly available sources. While HvacPartsShop.com makes every effort to ensure that the information on this website is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this website.
HvacPartsShop.com makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk.
Governing Jurisdiction of the Courts of Kansas
Compliance with Laws
Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.
Copyright and Trademark Information
All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2006 HvacPartsShop.com, will all rights reserved, or is the property of HvacPartsShop.com and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of HvacPartsShop.com is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of HvacPartsShop.com.
HvacPartsShop.com™ and HvacPartsShop.com™ are proprietary marks of HvacPartsShop.com. HvacPartsShop.com’s trademarks may not be used in connection with any product or service that is not provided by HvacPartsShop.com, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits HvacPartsShop.com.
All other trademarks displayed on HvacPartsShop.com’s website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with HvacPartsShop.com.
Notification of Claimed Copyright Infringement
Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, HvacPartsShop.com designates the following individual as its agent for receipt of notifications of claimed copyright infringement.
1900 East 123rd st
Olathe, Kansas 66061
By Telephone: 1-866-215-3831
By Email: Support@HvacPartsShop.com
HvacPartsShop.com retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, HvacPartsShop.com reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.
HvacPartsShop.com Website Privacy Statement
This document was last updated on 8/29/2007.
1. Acknowledgement and acceptance of terms
HvacPartsShop.com is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing HvacPartsShop.com, you acknowledge and fully understand HvacPartsShop.com’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.
2. Participating Merchant Policies
Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in HvacPartsShop.com services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.
3. Information We Collect and How We Use It
HvacPartsShop.com collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.
a. Web Server Logs
When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:
· Your Internet protocol address.
· The kind of browser or computer you use.
· Number of links you click within the site.
· State or country from which you accessed the site.
· Date and time of your visit.
· Name of your Internet service provider.
· Web page you linked to our site from.
· Pages you viewed on the site
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality..
HvacPartsShop.com reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into HvacPartsShop.com a site that relies on third-party cookies).
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.
c. Personal Information Users
Visitors to our website can register to purchase services. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.
We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:
To fulfill your service requests for services.
To protect ourselves from liability,
To respond to legal process or comply with law, or
In connection with a merger, acquisition, or liquidation of the company.
4. Use of Web Beacons or GIF files
HvacPartsShop.com Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow HvacPartsShop.com to count users who have visited those pages and to deliver co-branded services. HvacPartsShop.com may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.
Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. HvacPartsShop.com prohibits Web beacons from being used to collect or access your personal information.
5. Accessing Web Account Information
We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant --support@HvacPartsShop.com
8. Changes to this Statement
HvacPartsShop.com has the discretion to occasionally update this privacy statement. When we do, we will also revise the "updated" date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
7. Contacting Us
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us. Support@HvacPartsShop.com or send your comments to :
Attention: Privacy Statement Personal
1900 East 123rd St
Olathe, Kansas 66061
HvacPartsShop.com will use commercially reasonable efforts to promptly respond and resolve any problem or question.